• Our payment methods include…
  • Visa, Mastercard, Discover, American Express
  • PayPal
  • Cashier’s Check/Money Order
  • Company Check/Personal Check
  • Wire Transfer (Please note: there is a $40 processing fee).
  • Purchase Order (Payment must be received when the order is placed)
• Unfortunately, we cannot accept C.O.D. (Cash on Delivery) orders. We apologize for any inconvenience and assure we do our utmost to get your correct products to you in a timely and safe fashion.
• International Orders
  • International addresses are confirmed with the credit card issuer.
  • All products sold at Audio Advisor are issued with a USA warranty.

• Our estimated shipping dates posted on our web pages are our best projection based on information gathered from suppliers and manufacturers. We strive for accuracy as much as possible. However, delays in manufacturing and shipping can cause dates to change.
• Audio Advisor will get your product shipped out to you as soon as possible, but please note that Audio Advisor is not able to guarantee any exact delivery dates. Once Audio Advisor ships your item(s), it is completely up to FedEx and the United States Postal Service to deliver them in a timely manner.

• All international orders are shipped via FedEx.
• We will only ship to the billing address that matches the billing address.
• International shipping charges are not estimated on our website.
• All VATs, duties, and other shipping-related fees will be assessed and asked for at shipping time.

Audio Advisor ships products all over the world, and while we have no standing exclusions, we reserve the right not to ship to a location.

Redemption: A coupon code must be entered online or presented to the sales agent at the time of order.

One-Time Use: Our coupon discounts and bonus premiums can only be used one time per customer.

Specific SKUs: Coupons are valid only for the SKUs mentioned in the offer and cannot be used for other products, whether similar or different.

No Retroactive Application: Coupons cannot be applied to past purchases after the fact.

No Additional Discounts: You can't combine a coupon with other discounts or offers for a single purchase.

Regulated Areas: Coupons are not valid in areas where they are regulated, taxed, licensed, or prohibited by prior agreements with the manufacturer or SKU suppliers.

Expiry: Coupon offers automatically end when the specified date, time, or quantity limit is reached.

Returns: If you return an item purchased with a coupon, you must also return any premium that came with the offer, or you will be charged for the premium you have received.

Subject to Availability: All coupons are subject to product availability at the time of purchase.

Cancellation Audio Advisor may cancel a coupon promotion without prior notice.

Audio Advisor partners with third-party companies to advertise our products or services. We do make every possible effort to work with professional, accountable, and reputable companies. Audio Advisor will not be responsible for the actions of third-party advertisers or discontinued, inaccurate, or misrepresented offers displayed on third-party advertisements.

• If you believe that you have received a defective or damaged product, please contact customer service within 48 hours at 1-800-942-0220. If a product arrives defective or damaged and cannot be fixed with replacement parts, Audio Advisor will contact the carrier and arrange for pickup of the item. Please have the product repackaged with all the accessories.
• A replacement product will not be sent until the original product has been received and verified defective or damaged. Please allow up to 10 business days from receipt at Audio Advisor's warehouse for processing.

Customers who place orders, create accounts on our website, or order Audio Advisor products through third-party websites may receive email notices with important news about new products, special offers, or changes in our products/policies from time to time.

NOTE:
You may only return a product purchased within 60-days of the receipt date.
The product must be in like-new condition and shipped in the original packaging (So SAVE THOSE BOXES!!!)

1. Call 1-800-942-0220 to request an RMA number.
2. Print the RMA number on the return shipping label.
3. Please make sure the return shipping name and address are written in a note on the inside.
4. Ship package to…

• If you believe that you have received a defective or damaged product, please contact customer service within 48 hours at 1-800-942-0220. If a product arrives defective or damaged and cannot be fixed with replacement parts, Audio Advisor will contact the carrier and arrange for pickup of the item. Please have the product repackaged with all the accessories.
• A replacement product will not be sent until the original product has been received and verified defective or damaged. Please allow up to 10 business days from receipt at Audio Advisor's warehouse for processing.

Audio Advisor respects the privacy of all of our visitors and customers
Please see our page privacy policy here.

Audio Advisor uses cookies to track your shopping cart through our website and save you time. We customize certain content based on your browser type and other information provided by the cookie. To make your visit faster and smoother, you may wish to set your browser to accept all cookies while you are on our website. If you choose to reject the cookie, you can still browse our store but will be unable to use the shopping cart to purchase merchandise. We do not use cookies to gather information about you for the purpose of invading your privacy.

Audio Advisor does not practice telephone solicitation of our customers or website visitors. We will NOT call you unless we need assistance with an order.

Audio Advisor does not practice telephone solicitation of our customers or website visitors. We will NOT call you unless we need assistance with an order.

We guarantee that every transaction you make on our web site will be 100% safe. This means that you will pay nothing if unauthorized charges are made to your card as a result of shopping on Audio Advisor's web site (www.audioadvisor.com).We can make this assurance because we've incorporated industry-standard SSL encryption technology that keeps all of your information, including credit card number, name, address, and phone number encrypted so that it cannot be read while traveling over the Internet.

Here's how it works:

1. Under the Fair Credit Billing Act, your bank cannot legally hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Audio Advisor will cover the liability, up to the full $50.00. Audio Advisor will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at the Audio Advisor web site (www.audioadvisor.com) and while using our Secure Order Server.

2. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Over one million customers have safely shopped with Audio Advisor without credit card fraud, so when you shop with us, you can rest assured that your information will be kept safe.